(An invoice will be sent to your email from Prime Point Design Lab upon order confirmation.)
We offer refunds based on the following conditions:
100% Refund – If the project has not yet started.
Partial Refund – If work has begun but the final design is not delivered.
No Refund – If the final files have been approved and delivered.
We encourage revisions rather than refunds. We will work with you to adjust the design to meet your expectations.
You are not eligible for a refund if:
To request a refund, email info@primepointdesignlab.com with your order details.